PRIVACY POLICY

This privacy notice sets out how Castaways Resort trading as Marsden Resorts Ltd (‘we’, ‘us’, ‘our’) collects, uses, discloses, and stores personal information about you when you visit our website, make a booking online, fill out an enquiry form, and otherwise in connection with Castaways Resort operations.

How we use personal information

We use the personal information that we hold about you for the purposes described in this statement and otherwise as permitted under New Zealand privacy law. We may collect, store and use the personal information described below:

• to respond to your enquiries and communicate with you;
• to conduct research and statistical analysis related to Castaways Resort;
• to provide you with important notices about Castaways Resort;
• to improve our website, our services and other marketing activities; and
• for any other purposes for which you have given us your permission (such as our email newsletter)

Sharing your personal information

We share personal information that we hold about you for the purposes described in this statement or as otherwise permitted under New Zealand privacy law.

We may share your information with:
• providers that offer cloud-based solutions (such as DropBox, Mailchimp, Google), to help us process, manage, and store the data that we collect and hold;
• providers that offer client relationship management systems (such as Clarity, ResDiary, Timely, iVvy Event Management) and additional features for our CRM systems, to help us manage information about Castaways Resort customers;
• providers that help us with our IT systems and provide support services relating to our systems;
• providers that help us to send and manage our communications (such as MailChimp); and
• providers that help us with our website, such as Squarespace

Storing your information

We may hold your personal information ourselves, for instance on servers or in physical files located on our premises. We may also store your information with communication, event management or system service providers (such as Mailchimp and Google).

Your rights and contacting us

You have the right to request access to and the correction of your personal information.
To do so, please contact our General Manager:
By email, at: manager@castaways.co.nz
By post, at: 685 Karioitahi Road, Waiuku, 2683 Auckland